Privacy Policy

Last updated: September 30, 2026

Fused Visions, operated by Mehrdad Mosafer Haghighi, operates this online store and website, including the related content, features, products and services (collectively, the "Services").

We take the protection of your personal data seriously. This Privacy Policy explains what personal data we collect, why we process it, how we use and disclose it, how long we retain it, and what rights you have under applicable data protection law, including the General Data Protection Regulation (GDPR).

This Privacy Policy applies when you visit our website, use our Services, place an order, create an account, contact us, subscribe to marketing communications, submit a review, or otherwise interact with Fused Visions.

1. Controller

The controller responsible for the processing of your personal data is:

Fused Visions
Operated by Mehrdad Mosafer Haghighi
Augsburger Straße 36B
82194 Gröbenzell
Germany

Email: support@fusedvisions.store

For the purposes of applicable data protection laws, including the GDPR, Fused Visions is the controller of your personal data unless expressly stated otherwise in this Privacy Policy.

We have not appointed a Data Protection Officer (DPO), as we are not currently legally required to appoint one.

2. Personal Data We Collect

Depending on how you interact with our Services, we may collect and process the following categories of personal data:

Contact and identification information

This may include:

first and last name;
billing address;
shipping address;
email address;
telephone number, where provided; and
other contact information you voluntarily provide.

Order and transaction information

This may include:

products purchased;
order number;
order date;
delivery information;
billing information;
payment status;
refunds, returns and cancellations;
transaction amounts; and
communications relating to your order.

Payment information

Payments are generally processed through Shopify Payments or other payment providers made available at checkout.

Depending on the payment method selected, payment providers may process payment card details, bank account information or other payment-related information.

We generally do not receive or store complete payment card numbers ourselves. Payment providers process payment information in accordance with their own privacy policies and applicable legal requirements.

Customer communications

If you contact us, we may process information contained in your communication, including your name, email address, order number and any other information you choose to provide.

Account information

If you create a customer account, we may process information necessary to create and manage the account, such as your name, email address, login information and account preferences.

Reviews and other content

If you voluntarily submit a product review, photograph, comment or other content, we may process the information you provide in connection with that submission.

Technical and usage information

When you visit our website, certain information may be collected automatically, including:

IP address;
browser type and version;
operating system;
device type;
language settings;
referring website;
pages visited;
date and time of access;
interactions with the website; and
other technical information necessary to operate, secure and improve the website.

This information may be collected through server logs, cookies and similar technologies.

3. How We Collect Personal Data

We may obtain personal data from the following sources:

Directly from you

For example, when you:

place an order;
create an account;
contact customer support;
subscribe to a newsletter;
submit a review;
complete a form; or
otherwise provide information to us.

Automatically

Certain technical and usage information may be collected automatically when you use our website through cookies, server logs and similar technologies.

From service providers

We may receive or process information through service providers that help us operate our store, process payments, provide hosting, deliver products, provide customer support, prevent fraud or perform other services on our behalf.

From third parties

Where permitted by law, we may receive information from payment providers, shipping providers, fraud-prevention services, advertising or analytics providers, or other third parties involved in providing our Services.

4. Purposes and Legal Bases for Processing

We process personal data only where there is a lawful basis under applicable data protection law.

Depending on the circumstances, we rely on the following legal bases under Article 6 GDPR.

Performance of a contract — Article 6(1)(b) GDPR

We process personal data where necessary to perform a contract with you or to take steps at your request before entering into a contract.

This includes:

processing and fulfilling orders;
processing payments;
arranging delivery;
communicating about orders;
processing returns and refunds;
providing customer support relating to your purchase; and
managing customer accounts.

Legal obligations — Article 6(1)(c) GDPR

We process personal data where necessary to comply with legal obligations.

This may include obligations relating to:

accounting;
taxation;
commercial and tax records;
consumer protection;
fraud prevention;
responding to lawful requests from authorities; and
other legally required record keeping.

Legitimate interests — Article 6(1)(f) GDPR

Where appropriate, we process personal data based on our legitimate interests, provided that these interests are not overridden by your interests or fundamental rights.

Our legitimate interests may include:

operating and improving our website and business;
maintaining website and information security;
preventing fraud, abuse and other unlawful activity;
protecting our legal rights;
responding to customer enquiries;
analysing and improving the performance of our Services;
maintaining technical functionality;
defending or establishing legal claims; and
communicating with existing customers where permitted by law.

Where we rely on legitimate interests, we consider the impact of the processing on your rights and interests.

Consent — Article 6(1)(a) GDPR

Where required, we process personal data based on your consent.

This may include certain:

marketing communications;
non-essential cookies;
analytics technologies; or
advertising and tracking technologies.

You may withdraw consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

Legal claims — Article 9(2)(f) GDPR / applicable law

Where necessary, personal data may be processed for the establishment, exercise or defence of legal claims.

5. Cookies and Similar Technologies

Our website uses cookies and similar technologies.

Some cookies are necessary for the operation of the website and online store. These may be used to:

maintain shopping carts;
process checkout;
maintain security;
remember essential preferences;
provide requested functionality; and
maintain the technical operation of the website.

Other cookies or similar technologies may be used for analytics, personalization or advertising.

Where consent is legally required, we will request your consent before placing or using non-essential cookies and similar technologies.

You can manage your cookie preferences through the cookie consent mechanism provided on our website.

You can also adjust cookie settings through your browser. Disabling certain cookies may affect the functionality of the website.

Because the specific cookies and technologies used by a Shopify store depend on the store's configuration and installed applications, the actual cookie categories and providers may change from time to time.

6. Shopify

Our online store is hosted and powered by Shopify.

Shopify provides the technical infrastructure necessary to operate our online store, including hosting, checkout, account functionality, security and other ecommerce functions.

Shopify may process personal data on our behalf as a processor where applicable. In certain circumstances, particularly where Shopify provides certain enhanced services or performs processing for its own purposes, Shopify may act as an independent controller.

Shopify states that European customer data is initially processed by Shopify International Limited in Ireland and that Shopify uses affiliated entities and third-party subprocessors to provide its services. Shopify may also perform certain processing outside the European Economic Area subject to applicable transfer safeguards.

Further information about Shopify's processing of personal data can be found in Shopify's current consumer privacy policy and privacy controls.

7. Payment Providers

Depending on the payment method you select, your personal data may be processed by the relevant payment provider.

Payment providers may process information such as:

name;
billing information;
payment information;
transaction amount;
transaction identifier;
IP address;
fraud-prevention information; and
other information necessary to process or authenticate the payment.

The applicable payment provider processes personal data in accordance with its own privacy policy and applicable legal requirements.

We do not intentionally store complete payment card numbers on our own systems.

8. Shipping and Fulfilment

To deliver your order, we may provide necessary personal data to shipping and fulfilment providers.

This may include:

name;
delivery address;
email address or telephone number where required for delivery;
order information; and
shipment tracking information.

The information is provided only to the extent necessary to fulfil and deliver your order or otherwise provide the requested service.

9. Customer Support

When you contact us, we process the information necessary to respond to your enquiry and provide customer support.

This may include your:

name;
email address;
order number;
purchase information;
photographs or videos you provide;
product information; and
other information contained in your communication.

Depending on the nature of your request, we may retain communications where necessary to document customer service, fulfil contractual obligations, comply with legal obligations or defend legal claims.

10. Marketing Communications

If you subscribe to our marketing communications, we may use your email address and other relevant information to send you newsletters, product announcements, restock information, promotions and other marketing communications.

Where consent is required, we will only send such communications after receiving your consent.

You can withdraw your consent or unsubscribe at any time by using the unsubscribe mechanism included in our marketing emails or by contacting us.

You may still receive non-promotional communications that are necessary for an existing transaction or contractual relationship, such as order confirmations, shipping notifications or information relating to your purchase.

Where permitted by applicable law, we may also send marketing communications to existing customers regarding similar products or services, subject to the applicable legal requirements and your right to object.

11. Analytics and Advertising

We may use analytics or advertising technologies to understand how visitors use our website and, where applicable, to measure or improve our marketing.

The specific services used may change depending on our Shopify configuration and installed applications.

Where a service involves non-essential cookies, tracking or similar processing for which consent is legally required, we will request consent before using the relevant technology.

If you do not provide consent, essential website functionality will remain available, although certain optional features or personalized experiences may not be available.

12. Reviews and User-Generated Content

If you voluntarily submit a review, photograph, comment or other content, we may process and display that information in connection with our products and Services.

Depending on the information you provide, a review may be displayed with your name, username or other information you choose to provide.

We may use submitted content for product presentation, customer feedback, website improvement and promotional purposes where permitted by applicable law and in accordance with the terms applicable to the submission.

You should avoid submitting personal information about other individuals unless you have a lawful basis or permission to do so.

13. Fraud Prevention and Security

We may process personal data to:

detect and prevent fraudulent transactions;
detect suspicious activity;
protect our website and systems;
prevent abuse;
investigate security incidents;
protect customers and our business; and
enforce our legal rights.

Payment providers, Shopify and other service providers may independently perform fraud and security checks in connection with transactions.

Where legally required, we will provide further information regarding automated decision-making or profiling.

14. Disclosure of Personal Data

We may disclose personal data where necessary for the purposes described in this Privacy Policy.

Depending on the circumstances, recipients may include:

Shopify and Shopify-related service providers;
payment providers;
shipping and delivery providers;
fulfilment and production partners;
hosting and IT service providers;
customer support providers;
email and communication providers;
analytics providers;
fraud-prevention and security providers;
professional advisers such as accountants, tax advisers or lawyers;
governmental authorities where legally required; and
other service providers necessary to operate our business.

We do not sell your personal data as a standalone business activity.

Where third parties process personal data on our behalf, we require appropriate contractual and technical safeguards where required by applicable law.

15. International Data Transfers

Some service providers used by Fused Visions or Shopify may process personal data outside the European Economic Area (EEA).

Where personal data is transferred to a country outside the EEA, we rely on a legally recognised transfer mechanism where required, such as:

an adequacy decision of the European Commission;
Standard Contractual Clauses approved by the European Commission; or
another legally recognised transfer mechanism.

Shopify states that international transfers may occur even where European customer data is stored in Europe, and that appropriate contractual and technical safeguards are used for applicable transfers.

You may contact us using the details below if you require further information about applicable safeguards for a specific transfer.

16. Data Retention

We retain personal data only for as long as necessary for the purposes described in this Privacy Policy or as required by applicable law.

Retention periods depend on the type of information and the reason for processing.

For example:

Order and accounting information may need to be retained for statutory tax and accounting periods.
Contractual and customer-service communications may be retained for as long as necessary to administer the contractual relationship and, where applicable, to establish, exercise or defend legal claims.
Customer account information may generally be retained while the account remains active and for an appropriate period afterwards where necessary.
Marketing information is generally retained until you withdraw consent or unsubscribe, unless another lawful basis for retention applies.
Technical information and cookie data is retained according to the applicable service, cookie and system configuration.

When personal data is no longer required and no legal obligation requires us to retain it, we will delete it or anonymize it where appropriate.

17. Your Rights Under the GDPR

Subject to the applicable legal requirements and exceptions, you have the following rights regarding your personal data.

Right of access

You may request confirmation as to whether we process personal data about you and, where applicable, request access to that data and additional information about its processing.

Right to rectification

You may request correction of inaccurate or incomplete personal data.

Right to erasure

You may request deletion of your personal data where the legal requirements for erasure are met.

This right is not absolute. For example, we may be required to retain certain information to comply with legal obligations or establish, exercise or defend legal claims.

Right to restriction of processing

You may request restriction of processing where the legal requirements for restriction are met.

Right to data portability

Where applicable, you may request personal data that you have provided to us in a structured, commonly used and machine-readable format, or request that it be transmitted to another controller where the legal requirements are met.

Right to object

You may object to processing based on our legitimate interests for reasons arising from your particular situation.

You also have the right to object at any time to the processing of your personal data for direct marketing purposes.

Right to withdraw consent

Where we process your personal data based on consent, you may withdraw that consent at any time.

Withdrawal does not affect the lawfulness of processing carried out before withdrawal.

Right to lodge a complaint

You have the right to lodge a complaint with a competent data protection supervisory authority.

18. Right to Object to Direct Marketing

Where we process your personal data for direct marketing, you may object to that processing at any time.

If you object to direct marketing, we will stop processing your personal data for those purposes unless another lawful basis applies.

You can generally unsubscribe from marketing emails using the unsubscribe link contained in the relevant email.

19. How to Exercise Your Rights

To exercise your data protection rights, please contact us at:

support@fusedvisions.store

You may also write to:

Fused Visions
Attn. Mehrdad Mosafer Haghighi
Augsburger Straße 36B
82194 Gröbenzell
Germany

Please provide enough information for us to understand your request.

We may need to verify your identity before fulfilling certain requests in order to protect your personal data against unauthorised disclosure.

We will generally respond to valid requests within the period required by applicable law.

20. Right to Lodge a Complaint with a Supervisory Authority

If you believe that we are processing your personal data unlawfully, you have the right to lodge a complaint with a competent data protection supervisory authority.

As Fused Visions is established in Bavaria, Germany, the competent supervisory authority for our business is generally:

Bayerisches Landesamt für Datenschutzaufsicht (BayLDA)
Promenade 27
91522 Ansbach
Germany

The competent authority may vary depending on the circumstances and your place of residence.

You may also contact the data protection supervisory authority in the EEA country where you live, work or believe an infringement occurred.

21. Children's Privacy

Our Services are intended for a general audience and are not specifically directed at children.

We do not knowingly request or intentionally collect personal data from children where doing so would violate applicable law.

If you believe that a child has provided us with personal data unlawfully, please contact us at:

support@fusedvisions.store

We will take appropriate steps to investigate and, where legally required, delete the information.

22. Data Security

We use reasonable technical and organisational measures designed to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure or unauthorised access.

However, no method of transmission or electronic storage can be guaranteed to be completely secure.

You should therefore avoid sending unnecessary sensitive information through unsecured communication channels.

23. Third-Party Websites and Services

Our website may contain links to websites, services or platforms operated by third parties.

Those third parties operate independently from Fused Visions and may have their own privacy policies and terms.

We are not responsible for the privacy practices of third-party websites or services that we do not control.

We recommend reviewing the relevant privacy policy before providing personal data to any third-party service.

24. Automated Decision-Making and Profiling

We do not intend to make decisions based solely on automated processing, including profiling, that produce legal effects or similarly significantly affect you, unless we inform you separately where required by law.

Certain service providers, including payment and fraud-prevention providers, may use automated systems to assess transactions or detect potentially fraudulent activity.

Where legally required, you will receive the information and rights applicable to such automated decision-making.